Resources

Documents useful to someone who will never work with us. That is the only version that also serves those who will.

Writing a brief that holds up

The questions to settle before asking for a quote — and the ones better left open.

You are about to approach providers and don't know how far to spell out what you need.

The list we apply to our own deployments, including this site's.

Your site is ready to ship and you want to know what can be checked before rather than after.

What the lines mean, and the four questions that separate two quotes that look alike.

You have several quotes in hand and the spread in prices looks inexplicable.

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